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Technical Writing

Neotechnics provides professional technical writing services to companies of all shapes and sizes. We work with public and private companies of all sizes across a broad range of industries.

Every company’s documentation requirements are unique. The goals, deliverables or approach may vary, but expectations are always the same: professionally produced document deliverables. The best way to understand the needs of our clients is to listen before providing consultation.

We begin by first understanding your specific documentation requirements. We will work with key customers and stakeholders to:

  • define the target audience(s)
  • create high-level user scenarios
  • determine the proper delivery medium (paper, web, online help or other)
  • coordinate feedback and review cycles
  • determine the best delivery approach (traditional or agile)
  • develop a high-level timeline

Approach

Our standard approach to creating documentation is similar to the typical software development lifecycle. This approach includes five core phases that encompass planning, design, development, production and evaluation.
Alternatively, current trends now provide an option for a more agile approach to documentation development. The agile approach involves evolutionary development resulting in frequent content delivery with an eye towards continuous improvement. An agile approach to documentation development encourages rapid and flexible responses to address changes in requirements.
We will work directly with key stakeholders in your organization to determine the best approach for the project. No matter what approach we use to produce your documentation deliverables, rest assured that it will be tailored to the needs of your organization.

We want our clients to focus on their business and leave the burden of documentation development to us. We want to be your go-to business partner for technical writing services.

Contact us today for more information on how we can get started.

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